Would you like to know more about the other functionalities? View the frequently asked questions about MyFabory
below.When will my order be delivered?
you can see the status of your order. After logging in, navigate to “Order history”
and select the order you want to check. Next to the order details you will see the expected delivery date. When your order is delivered by out transport partner, there is a Track & Trace link available (if our transport partner provide one) with which you can follow your order closely.I am looking for an invoice, how can I get it?
Finding the right invoice has never been easier. Log in to MyFabory
, navigate to “Invoices”
. A list of all your orders will be displayed, including the option to download the invoice as a PDF. You can also view your invoices via your personal dashboard.Where can I view my order history?MyFabory
gives you instant access to your financial history, with an overview of all your orders from the past 12 months. Log in to MyFabory
, navigate to “Order history”
” and a list of all your orders will be displayed. If you want to see more details, just click on one of the order numbers. You can also view your order history from your personal dashboard.Can I change or cancel my order?
Depending on the status of your order, it can be difficult to make changes. Unfortunately this is not possible directly via MyFabory
. Contact our Customer Service department
to see what the options are.What is the easiest way to place my order?MyFabory
offers you multiple ways to place orders quickly and easily. Here
you will find extensive information about the “Quick Order”
functionality. This functionality is a useful tool to import Fabory article numbers into your shopping cart, either line by line, by importing text or by uploading a CSV. In addition to “Quick Order”
, there is also the option to repeat a previous order. Find the order you want to repeat in “Order history”
, click on the order number and click on “Reorder”. Another tool that helps you to order more efficiently is “My Catalogs”
, which allows you to create custom lists of your favorite products. To create a new catalog, go to “My Catalogs”
, click on “Add new catalog”, specify the details and click on "Create catalog". Start adding products by using the catalog icon at the top of any product page. Now you can add all the products in your catalog to your shopping cart with one click.How can I repeat my previous order?
you can easily repeat previous orders, which can save you a lot of time. To do this, log into MyFabory
and navigate to “Order history”. Select the order you want to repeat, click the “Reorder” button and your shopping cart will be filled automatically. Of course you can always add other products, adjust quantities and remove products. All you have to do after that, is complete the order as you normally do.How can I change my account settings?
Personal data such as name, e-mail address and password can be adjusted via “My profile”
. Any user can access this section within MyFabory
. Only admin users have full access to all settings. Within “My company details” they can:
- View the Fabory account number
- View the stored company name
- View the stored VAT-number
- Add, change or remove addresses
- Add, change or remove users