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Juin 2025
- Alors que les températures ont progressivement augmenté tout au long du mois de juin, nous avons continué à travailler avec ardeur pour améliorer votre expérience sur Fabory.com. Découvrez les nouvelles fonctionnalités qui vous permettent de trouver plus facilement les bons produits et de gérer les rôles des utilisateurs au sein de votre équipe.
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Amélioration de la convivialité des filtres
- Le raffinage de votre recherche à l’aide de filtres est désormais plus convivial. Lors du filtrage par diamètre, longueur ou norme, les filtres ayant le plus d’options disponibles sont désormais affichés en haut. La section des filtres ne se recharge plus, ce qui rend la page plus stable. Les filtres restent également ouverts, ce qui vous permet de sélectionner facilement des critères supplémentaires.
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Suggestions de produits basées sur votre sélection
Après avoir ajouté un produit à votre panier, des articles similaires vous seront désormais suggérés. Ces produits associés sont également affichés sur la page de détail du produit, sous l’onglet « Produits associés », afin de vous aider à compléter facilement votre commande.
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Gérer l'accès des utilisateurs
- Il est désormais plus facile de contrôler quels tableaux de bord MyFabory Insights un collègue peut consulter. L’administrateur peut se rendre dans la section « Gestion des utilisateurs » sous « Détails de l’entreprise » pour gérer les autorisations d’accès des collègues aux différents tableaux de bord MyFabory Insights.
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Télécharger les informations de commande
- Sur les pages « Vue d’ensemble des commandes », « Lignes de commande ouvertes » et « Factures » dans MyFabory, vous pouvez désormais télécharger les informations au format CSV ou Excel. Il vous suffit d’utiliser l’option « Télécharger l’aperçu » en bas à droite de la page.
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Mai 2025
- En mai, nous nous sommes concentrés sur l’optimisation de la fonctionnalité de recherche afin de vous aider à trouver plus rapidement ce dont vous avez besoin. Nous avons également amélioré les performances des grosses commandes, qui s’ouvrent désormais beaucoup plus rapidement. Et ce n’est pas tout. Lisez la suite pour découvrir ce que nous avons fait d’autre le mois dernier pour améliorer votre expérience utilisateur.
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Suggestions intelligentes en cas de faute de frappe
- Les fautes de frappe arrivent facilement. C’est pourquoi, lorsque vous saisissez un terme de recherche mal orthographié comme « Boulon hexagonale » ou « Weera », nous affichons désormais les résultats les plus probables correspondant à votre intention. Par exemple : « Résultats affichés pour Wera. » De cette façon, vous trouvez rapidement ce que vous cherchez.
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First step in improving navigation for tools and safety items
We've taken an important first step in grouping tool and safety products to make your selection process easier. Similar to our fastener categories, you can now choose from different product variants. For instance, selecting a different screwdriver length or the correct size of work gloves. This makes it easier to find exactly what you need.
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Credit check integrated into the ordering process
- A smooth ordering process is essential for everyone. That’s why we now periodically run an automatic credit check for our business customers during checkout. If there is insufficient credit available, the system will offer the option to pay in advance.
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Faster access to large orders
- For larger orders, we've significantly reduced the loading time when opening them in MyFabory. Large orders now load in just 3 seconds. That’s 10 times faster than before. Less waiting means you can get back to work right away.
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April 2025
- Over the past month, we have worked on improving your shopping experience on Fabory.com. Our goal is to help you find what you need faster and more easily, while also providing you with more detailed product information. In addition, we have further enhanced the user experience in our app and on the mobile version of our website. Below you can read what these improvements mean for you.
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More information in your PDF download
When you have items in your shopping cart, you can download a price overview. This PDF now contains additional information:
- Each item number in the overview is clickable and leads directly to the product page.
- The expected delivery date for each item has been added.
- Your shopping cart now has a unique shopping cart ID, which you can find below the date and your customer number in the PDF.
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Improvements in the mobile webshop and app
We have made several improvements to enhance your shopping experience via mobile and app:
- Thanks to an improved pop-up, you can now more clearly see the stock status in our Technical Service Centers (TSCs).
- You can swipe through product images more easily.
- Product information is now neatly organized into tabs that you can open with a simple click.
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Always find what you are looking for
- Our search function has been further improved. When entering an item number, you will now always receive a suggestion, regardless of spaces or periods. This makes it even easier to find the correct product.
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Resolved shopping cart error
- Previously, after adding items to your shopping cart, an error message could appear without clear explanation. Now, if an item is out of assortment, you will no longer see an option to add it to your cart. This reduces the chances of any surprises during checkout. We continue to work on improving our product data to make your shopping experience as smooth as possible.
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March 2025
- As we wrap up the first quarter of 2025, we’d like to share two recent improvements in MyFabory and the checkout process. Meanwhile, we’re working on optimizing the mobile user experience. In April, we will tell you exactly what this means for you.
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Faster order overview
- Good news for those who regularly place orders and have a large order history. In the past, long order overviews could take longer to load than desired. From now on, we can show a shortened overview upon request – for example, only orders from the last 3 months.
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Bank selection in iDEAL
When paying for an order, you now select your bank directly within the iDEAL environment. Previously, this selection was requested while you were still in the Fabory checkout screen. Now, you click the Pay button, then choose your bank or scan the iDEAL QR code. The payment is completed in your trusted banking app.
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February 2025
- February may be a short month, but we have not been idle! We've implemented several improvements to make your experience on Fabory.com even smoother. Read on to discover how we’re enhancing our support for you.
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Improved search experience
- Typing a search query doesn’t always lead to the desired result. We now provide clearer feedback when we have not found an exact match, helping you avoid accidentally ordering the wrong product.
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More features in the MyFabory dashboard
From the dashboard, you can now pay all your outstanding invoices with just one click. And if you have a Logic solution, you will get an instant overview of your organization’s stock levels.
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Better stock visibility in the UK
Businesses in the United Kingdom now have even more certainty about their product delivery times. You can instantly see whether your desired product is in stock in the Netherlands or the UK.
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January 2025
- At the start of the new year, we took the opportunity to improve our customers' webshop experience further. What enhancement will make you happy? Discover the latest updates in these release notes.
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A single delivery date for large orders
Are you ordering a large quantity of a single product? Sometimes, we are unable to deliver everything the next day. From now on, your shopping cart will display the exact delivery date for the entire order. This ensures your order arrives in one shipment, preventing the impression that it will be delivered in multiple parts.
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Faster navigation through category pages and shopping cart
- Navigating through our product categories is now smoother, helping you reach your digital shopping cart more quickly. Additionally, you will notice that the shopping cart loads more efficiently when you return without adding new items.
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Cutted threaded rods are now available for direct ordering
- You can now easily order cutted threaded rods through our webshop, with a minimum order amount of €35. This minimum amount is required due to the specifications we send to the cutting machine. Need a larger quantity of cutted threaded rods? Add the product to your shopping cart, adjust the quantity, and view the total price.
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Efficient inventory management with BarTrack
Do you use the BarTrack app to manage your inventory? The ordering process is now even more efficient: scan your products in the warehouse and add them to your Fabory shopping cart with a single click. Review your complete price overview before finalizing your order.
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December 2024
- Even at the end of the year, we’ve made several improvements to MyFabory. The portal now offers even greater convenience – read on to learn more!
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Orders and invoices linked
It happens to all of us: you’re holding an invoice and wondering which orders it relates to. Or vice versa – you see an order and want to know which invoice is linked to it. Thanks to a new feature in MyFabory, this question is now quickly answered. Using the search fields in the order overview and on the invoices page, you can instantly see which orders and invoices match. In the order details, you can also download all associated invoices. This feature is only visible to users with access to invoices.
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A new delivery option: Innight Delivery
- In December, we introduced a new shipping method: Innight Delivery. When a customer places an order before 7:00 PM, the products will be delivered overnight in a personal crate. This service is available throughout the Netherlands and Belgium. Interested in this option for your organization and want your own personal crate? Let your account manager know.
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Filters stay visible
- The filter you selected in the webshop is now easier to find. In addition to appearing at the top of the page, it is now also visible in the left-hand filter list. For example, if you’re searching for a product with a specific diameter, the selected filter will remain clearly displayed.
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November 2024
- Improving the user experience in November led to the creation of a clear user portal: the MyFabory Dashboard. But that’s not all—we did much more! Read on for the details.
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MyFabory dashboard
The MyFabory dashboard gives you a clear overview of open orders, invoices, and products still on their way—all at a glance. It also provides account information such as your customer number and the administrator of your MyFabory account. Do you have an outstanding invoice? You’ll find a payment link directly on the dashboard. In short, everything you need in one place! Below is an example of the MyFabory dashboard.
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See exactly what you are buying
- Last month, we added extra product images in our webshop. Now, you can view the products from all angles, including the correct surface treatment.
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Improvements to your order details
- In the past, sometimes your order details did not show an expected delivery date. From now on, this information will always be visible. Additionally, the status of a shipment delivered in two parts will now be displayed as ‘completed’ instead of ‘partially shipped’.
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October 2024
- This fall, we worked on an adjustment regarding the addition of a reference when placing an order. We also focused on communication regarding the Fabory Technical Service Centers. Curious to learn more?
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Mandatory order reference, if desired
- Would you like to improve transparency and clarity around incoming invoices within your organization? You can choose to make adding an order reference mandatory when an employee places an order on Fabory.com. This way, the invoice and order align more accurately and efficiently. We can activate this option for you if desired.
- Would you like to improve transparency and clarity around incoming invoices within your organization? You can choose to make adding an order reference mandatory when an employee places an order on Fabory.com. This way, the invoice and order align more accurately and efficiently. We can activate this option for you if desired.
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Nearest Technical Service Center
- Several Fabory shops have been closed since November 1st. If you had a preferred shop saved as a favorite, you will now see the nearest TSC relative to that shop. Additionally, when placing an order in the webshop, the four TSC’s will be available as delivery options.
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New payment method
- Customers in the Netherlands can now pay with an American Express card. Previously, we enabled PayPal as a payment option for customers in Spain. We continue to expand payment methods for our customers.
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September 2024
- After the summer, we immediately picked up where we left off, improving your user experience on Fabory.com. This has led to enhancements such as an improved search bar and the ability to save your searches. Discover how you can benefit from these improvements.
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New images
By uploading new images of fasteners, you now have a clearer view of the items you want to order. Features such as surface coating and material are more visible.
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Saved search
- Do you frequently repeat the same search? That’s no longer necessary. You can now save searches, though you must be logged in to do so. You’ll find your saved searches in two locations: with one click in the search bar and in MyFabory under ‘Saved searches’.
- Do you frequently repeat the same search? That’s no longer necessary. You can now save searches, though you must be logged in to do so. You’ll find your saved searches in two locations: with one click in the search bar and in MyFabory under ‘Saved searches’.
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Display of your Logic products
Do you use Fabory Logic in the workplace? If so, you will now find the items you purchase through this service in the 'My Logic products' catalog in MyFabory. Additionally, when browsing products in the webshop, you’ll now see a filter under ‘My Assortment’ called ‘My Logic products’. This filter helps you easily locate the products on Fabory.com that are currently on your shelves.
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Clearer search bar
- The search bar now displays even more information. In addition to the image and product number, you can also see the product name. This provides a better overview and allows you to quickly see more details about the product you are searching for.
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July 2024
- In July, we improved several visual aspects of the Fabory webshop. You can now see a preview of your searched product in the search bar and find relevant information for your industry faster through the new menu in the header.
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Images in the search bar
When searching for a product via the search bar, you now see a visual preview of the product. This makes it easier for you to find and view the right product.
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What else can Fabory do for you?
- Are you interested in what else Fabory can do for your company? You can now easily find this information in the webshop header under the new sections 'Industries', 'Services', and 'Assortment'. Here you can read exactly in which industries we are active with our expertise, which Fabory Logic solutions we offer, and what characterizes our extensive product range.
- Are you interested in what else Fabory can do for your company? You can now easily find this information in the webshop header under the new sections 'Industries', 'Services', and 'Assortment'. Here you can read exactly in which industries we are active with our expertise, which Fabory Logic solutions we offer, and what characterizes our extensive product range.
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Remember filters in MyFabory Insights report
- Acum reținem automat filtrele pe care le alegeți în rapoartele MyFabory Insights, chiar și după deconectare. În acest fel, nu trebuie să alegeți filtrele în mod repetat pentru a vizualiza raportul dorit.
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ePDF adăugat ca metodă de comandă
Vă comandați produsele prin ePDF? De acum înainte, veți vedea și această metodă de comandă specificată în prezentarea generală a comenzii dvs. în MyFabory.
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Mai 2024
- Ce puteți aștepta de la eforturile noastre în mai 2024? În această lună, am îmbunătățit experiența dumneavoastră de utilizator pe Fabory.com. Am realizat acest lucru prin îmbunătățirea funcțiilor de căutare și permițându-vă să aprobați articolele direct după vizita unui merchandiser. Acestea și multe altele!
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Extinderea funcționalităților de căutare
- Datorită unei actualizări a FindTuner și Solr, acum puteți căuta mai ușor articole pe Fabory.com. Actualizarea introduce noi funcționalități în bara de căutare și o menține actualizată. De exemplu, dacă căutați „DIN 931 M4”, vom selecta automat M4 în filtrul „diametru” din partea stângă a paginii.
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Aprobarea articolelor scanate de merchandiser
- Era deja posibil să vizualizați și să aprobați o comandă după ce angajatul dvs. a plasat-o. Acum, de asemenea, puteți aproba o comandă cu articole scanate direct după vizita unui merchandiser Fabory. Veți primi automat un e-mail de solicitare a aprobării în MyFabory. În plus, puteți face ajustări la comandă și puteți adăuga o referință.
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Datele clientului separate de contul de afaceri
- Dacă se va ajunge vreodată la această situație: acum puteți să vă ștergeți contul MyFabory din „Informații personale” în MyFabory. Acest lucru este în conformitate cu reglementările. Datele legate de numărul dvs. de client (cum ar fi comenzile) vor fi păstrate. Doar datele clientului, cum ar fi adresa de e-mail, nu vor mai fi legate de contul de afaceri.
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Vizibilitatea directă a articolelor clienților
- Articolele noastre personalizate vor fi acum vizibile automat în magazinul online. Magazinul online conține acum peste 39 000 de articole personalizate pe care le obținem special pentru clienți.
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Comanda procesată în câteva minute
- Unele comenzi prezentau o ușoară întârziere în procesare după efectuarea plății prin metode precum iDeal, card de credit sau Bancontact. Aceste comenzi vor fi acum procesate în câteva minute.
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Aprilie 2024
- Începând cu aprilie 2024, puteți vizualiza toate comenzile din cadrul organizației dvs., datorită accesibilității numerelor de client multiple. De asemenea, am adus îmbunătățiri în domeniul serviciilor. Descoperiți noile caracteristici de care puteți beneficia!
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Comutarea între numere de client diferite
- O dorință frecvent exprimată de clienți: Începând din această lună, puteți comuta cu ușurință între diferite numere de client. Numerele de client sunt accesibile de la o singură adresă de e-mail, ceea ce vă permite să asociați mai multe numere de client la un singur cont. Această caracteristică este deosebit de benefică pentru cei care lucrează cu numere de client diferite în mai multe niveluri dintr-o organizație.
- O dorință frecvent exprimată de clienți: Începând din această lună, puteți comuta cu ușurință între diferite numere de client. Numerele de client sunt accesibile de la o singură adresă de e-mail, ceea ce vă permite să asociați mai multe numere de client la un singur cont. Această caracteristică este deosebit de benefică pentru cei care lucrează cu numere de client diferite în mai multe niveluri dintr-o organizație.
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Viteza paginii
- Atunci când vizitați magazinul nostru online, veți găsi produsele pe care le căutați chiar mai repede. Viteza paginii a fost îmbunătățită semnificativ. Ne bucurăm că acum puteți naviga mai rapid prin diferitele pagini.
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Numărul de telefon corect
- După ce vă conectați la Fabory.com, veți vedea acum numărul de telefon al echipei care este gata să vă ajute cu orice întrebare, atât în partea stângă sus, cât și în partea stângă jos a paginii. În acest fel, veți ajunge direct la locul potrivit și veți reduce timpul de așteptare.
- După ce vă conectați la Fabory.com, veți vedea acum numărul de telefon al echipei care este gata să vă ajute cu orice întrebare, atât în partea stângă sus, cât și în partea stângă jos a paginii. În acest fel, veți ajunge direct la locul potrivit și veți reduce timpul de așteptare.
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Îmbunătățire Căutare și Selectare
- Informațiile despre produs pentru un articol devin din ce în ce mai complete. În continuare, vom adăuga fotografii ale produselor atunci când acestea lipsesc, astfel încât să puteți vedea mai bine ce cumpărați. De asemenea, continuăm să îmbunătățim filtrele și, dacă este necesar, să plasăm articolele clasificate incorect în grupul corect.
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Februarie 2024
- În februarie 2024, am lucrat pentru a vă simplifica experiența de înregistrare și de plată. De asemenea, ne-am asigurat că veți găsi răspunsurile la întrebări și mai rapid.
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Răspunsuri rapide la întrebările dvs.
- Actualizăm pagina de întrebări frecvente. În curând, veți găsi și mai rapid răspunsurile la întrebările dvs. privind crearea unui cont MyFabory, plasarea unei comenzi, accesarea datelor dvs. și utilizarea aplicației Fabory.
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Alegerea adresei de livrare dorite
- Odată cu noile înregistrări pe Fabory.com, clienții pot alege direct adresa de livrare dorită. Aceasta poate fi diferită de adresa sediului central. Odată ce produsele se află în coșul de cumpărături, puteți selecta adresa de livrare dorită, dacă este necesar, în timpul selecției metodei de expediere.
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Carduri de plată fuzionate
- Pentru clienții noștri din Belgia, am fuzionat metoda de plată Bancontact cu celelalte opțiuni de plată cu cardul. Prin faptul că nu mai afișăm separat opțiunea de plată cu Bancontact, nu mai facem o distincție specifică între diferitele carduri de plată.
- Pentru clienții noștri din Belgia, am fuzionat metoda de plată Bancontact cu celelalte opțiuni de plată cu cardul. Prin faptul că nu mai afișăm separat opțiunea de plată cu Bancontact, nu mai facem o distincție specifică între diferitele carduri de plată.
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Bug-uri corectate în MyFabory
- În prezentarea generală a facturilor din MyFabory, clienții aveau nevoie de ajutor pentru a descărca unele facturi. Acest lucru se datora faptului că aceste facturi ar fi trebuit să fie excluse din această prezentare generală. Aceste facturi nu mai sunt afișate.
- La Informații despre companie în MyFabory, clienții nu puteau adăuga o adresă de livrare; butonul "Salvare" nu funcționa. Această problemă a fost rezolvată.
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Ianuarie 2024
- În ianuarie 2024, ne-am concentrat pe îmbunătățirea informațiilor despre produse în MyFabory și pe paginile de produse. De asemenea, am rezolvat o eroare privind deschiderea comenzilor în MyFabory.
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Déclaration de conformité
Avez-vous besoin d'une Déclaration de Conformité 2.1 conformément à la norme ISO 16228 pour votre commande ? Vous pouvez désormais la télécharger en utilisant la bouton « détails de la commande » dans MyFabory. Ce document prouve que Fabory a livré les produits figurant sur le bordereau d'expédition selon la confirmation de commande.
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Lien partageable pour les articles récemment achetés
- Partagez facilement les articles récemment achetés avec un lien direct et personnalisé. Ce lien fournit un catalogue de vos 40 articles les plus fréquemment achetés au cours des 12 derniers mois. Notre équipe peut vous envoyer ce lien par e-mail directement, et vous pouvez trouver le lien dans l’URL de votre navigateur en allant dans l’onglet « catalogue » dans MyFabory.
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Information produit
- Désormais, vous pouvez facilement accéder à des informations supplémentaires sur nos produits. Ces informations sont disponibles dans l'onglet "Téléchargements" sur la page produit et peuvent être obtenues en cliquant sur "Télécharger les informations produit"
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Générer des codes-barres
- Lors de la génération de vos codes-barres d'entrepôt, vous pouvez également utiliser vos numéros d'article ! De plus, vous n'avez plus besoin de supprimer les points du numéro d'article Fabory avant de générer le code-barres.
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Erreur corrigée lors de l'ouverture de commande
- Certains clients rencontraient une erreur lors de l'ouverture d'une commande dans MyFabory, les empêchant de la visualiser. Nous avons résolu ce problème pour vous.
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November 2023
- Welcome to Fabory's very first release notes. Recently, we improved navigation in MyFabory and decided to clearly distinguish between the delivery address and billing address in the order overview. Discover what this means and what else we have accomplished for you.
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Improved navigation in MyFabory
You can now find your favorite and previously ordered products even faster with a click on the round heart icon.
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Delivery and invoice address
Are you about to check out? From now on, you will see both the delivery address and the billing address in the order overview. The account administrator also sees both addresses under the company data in MyFabory. This way we avoid confusion.
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Relevant articles
- Products that customers frequently order within one specific product group will automatically appear at the top of the Fabory webshop from now on.