-
Květen 2025
- V květnu jsme se zaměřili na optimalizaci vyhledávání, aby bylo snazší a rychlejší najít to, co potřebujete. Zlepšili jsme také výkon u velkých objednávek, které se nyní načítají výrazně rychleji. A to není vše. Čtěte dál a zjistěte, co dalšího jsme minulý měsíc udělali pro lepší uživatelský zážitek.
-
Chytré návrhy při překlepech
Překlepy se stávají snadno. Proto když zadáte chybně napsaný výraz, například „Hexagon bold“ nebo „Weera“, zobrazíme vám nyní nejpravděpodobnější zamýšlené výsledky. Například: „Zobrazené výsledky odpovídají dotazu Wera.“ Díky tomu rychle najdete to, co hledáte, i když se spletete.
-
První krok ke zlepšení navigace v nástrojích a bezpečnostním sortimentu
Udělali jsme důležitý první krok ve sjednocení nářadí a bezpečnostního sortimentu, abychom vám usnadnili výběr. Podobně jako u spojovacího materiálu si nyní můžete vybírat z různých variant produktů – například zvolit jinou délku šroubováku nebo správnou velikost pracovních rukavic. Díky tomu snáze najdete přesně to, co potřebujete.
-
Kontrola bonity integrovaná do objednávkového procesu
- Plynulý objednávkový proces je klíčový pro všechny. Proto nyní pravidelně provádíme automatickou kontrolu bonity našich firemních zákazníků během dokončování objednávky. Pokud není k dispozici dostatečný úvěrový limit, systém nabídne možnost platby předem.
-
Rychlejší přístup k velkým objednávkám
- U velkých objednávek jsme výrazně zkrátili dobu načítání při jejich otevírání v MyFabory. Nyní se načtou za pouhé 3 sekundy – tedy 10× rychleji než dříve. Méně čekání znamená, že se můžete rychleji vrátit k práci.
-
Duben 2025
- V uplynulém měsíci jsme pracovali na zlepšení vašeho nákupního zážitku na Fabory.com. Snažíme se, abyste rychleji a snadněji našli to, co hledáte, a zároveň vám nabízíme více informací o našich produktech. Také jsme dále vylepšili uživatelskou zkušenost v naší aplikaci a na mobilní verzi webu. Níže se dočtete, co to pro vás znamená.
-
Více informací ve vašem PDF ke stažení
When you have items in your shopping cart, you can download a price overview. This PDF now contains additional information:
- Each item number in the overview is clickable and leads directly to the product page.
- The expected delivery date for each item has been added.
- Your shopping cart now has a unique shopping cart ID, which you can find below the date and your customer number in the PDF.
-
Improvements in the mobile webshop and app
We have made several improvements to enhance your shopping experience via mobile and app:
- Thanks to an improved pop-up, you can now more clearly see the stock status in our Technical Service Centers (TSCs).
- You can swipe through product images more easily.
- Product information is now neatly organized into tabs that you can open with a simple click.
-
Always find what you are looking for
- Our search function has been further improved. When entering an item number, you will now always receive a suggestion, regardless of spaces or periods. This makes it even easier to find the correct product.
-
Resolved shopping cart error
- Previously, after adding items to your shopping cart, an error message could appear without clear explanation. Now, if an item is out of assortment, you will no longer see an option to add it to your cart. This reduces the chances of any surprises during checkout. We continue to work on improving our product data to make your shopping experience as smooth as possible.
-
March 2025
- As we wrap up the first quarter of 2025, we’d like to share two recent improvements in MyFabory and the checkout process. Meanwhile, we’re working on optimizing the mobile user experience. In April, we will tell you exactly what this means for you.
-
Faster order overview
- Good news for those who regularly place orders and have a large order history. In the past, long order overviews could take longer to load than desired. From now on, we can show a shortened overview upon request – for example, only orders from the last 3 months.
-
Bank selection in iDEAL
When paying for an order, you now select your bank directly within the iDEAL environment. Previously, this selection was requested while you were still in the Fabory checkout screen. Now, you click the Pay button, then choose your bank or scan the iDEAL QR code. The payment is completed in your trusted banking app.
-
February 2025
- February may be a short month, but we have not been idle! We've implemented several improvements to make your experience on Fabory.com even smoother. Read on to discover how we’re enhancing our support for you.
-
Improved search experience
- Typing a search query doesn’t always lead to the desired result. We now provide clearer feedback when we have not found an exact match, helping you avoid accidentally ordering the wrong product.
-
More features in the MyFabory dashboard
From the dashboard, you can now pay all your outstanding invoices with just one click. And if you have a Logic solution, you will get an instant overview of your organization’s stock levels.
-
Better stock visibility in the UK
Businesses in the United Kingdom now have even more certainty about their product delivery times. You can instantly see whether your desired product is in stock in the Netherlands or the UK.
-
January 2025
- At the start of the new year, we took the opportunity to improve our customers' webshop experience further. What enhancement will make you happy? Discover the latest updates in these release notes.
-
A single delivery date for large orders
Are you ordering a large quantity of a single product? Sometimes, we are unable to deliver everything the next day. From now on, your shopping cart will display the exact delivery date for the entire order. This ensures your order arrives in one shipment, preventing the impression that it will be delivered in multiple parts.
-
Faster navigation through category pages and shopping cart
- Navigating through our product categories is now smoother, helping you reach your digital shopping cart more quickly. Additionally, you will notice that the shopping cart loads more efficiently when you return without adding new items.
-
Cutted threaded rods are now available for direct ordering
- You can now easily order cutted threaded rods through our webshop, with a minimum order amount of €35. This minimum amount is required due to the specifications we send to the cutting machine. Need a larger quantity of cutted threaded rods? Add the product to your shopping cart, adjust the quantity, and view the total price.
-
Efficient inventory management with BarTrack
Do you use the BarTrack app to manage your inventory? The ordering process is now even more efficient: scan your products in the warehouse and add them to your Fabory shopping cart with a single click. Review your complete price overview before finalizing your order.
-
December 2024
- Even at the end of the year, we’ve made several improvements to MyFabory. The portal now offers even greater convenience – read on to learn more!
-
Orders and invoices linked
It happens to all of us: you’re holding an invoice and wondering which orders it relates to. Or vice versa – you see an order and want to know which invoice is linked to it. Thanks to a new feature in MyFabory, this question is now quickly answered. Using the search fields in the order overview and on the invoices page, you can instantly see which orders and invoices match. In the order details, you can also download all associated invoices. This feature is only visible to users with access to invoices.
-
A new delivery option: Innight Delivery
- In December, we introduced a new shipping method: Innight Delivery. When a customer places an order before 7:00 PM, the products will be delivered overnight in a personal crate. This service is available throughout the Netherlands and Belgium. Interested in this option for your organization and want your own personal crate? Let your account manager know.
-
Filters stay visible
- The filter you selected in the webshop is now easier to find. In addition to appearing at the top of the page, it is now also visible in the left-hand filter list. For example, if you’re searching for a product with a specific diameter, the selected filter will remain clearly displayed.
-
November 2024
- Improving the user experience in November led to the creation of a clear user portal: the MyFabory Dashboard. But that’s not all—we did much more! Read on for the details.
-
MyFabory dashboard
The MyFabory dashboard gives you a clear overview of open orders, invoices, and products still on their way—all at a glance. It also provides account information such as your customer number and the administrator of your MyFabory account. Do you have an outstanding invoice? You’ll find a payment link directly on the dashboard. In short, everything you need in one place! Below is an example of the MyFabory dashboard.
-
See exactly what you are buying
- Last month, we added extra product images in our webshop. Now, you can view the products from all angles, including the correct surface treatment.
-
Improvements to your order details
- In the past, sometimes your order details did not show an expected delivery date. From now on, this information will always be visible. Additionally, the status of a shipment delivered in two parts will now be displayed as ‘completed’ instead of ‘partially shipped’.
-
October 2024
- This fall, we worked on an adjustment regarding the addition of a reference when placing an order. We also focused on communication regarding the Fabory Technical Service Centers. Curious to learn more?
-
Mandatory order reference, if desired
- Would you like to improve transparency and clarity around incoming invoices within your organization? You can choose to make adding an order reference mandatory when an employee places an order on Fabory.com. This way, the invoice and order align more accurately and efficiently. We can activate this option for you if desired.
- Would you like to improve transparency and clarity around incoming invoices within your organization? You can choose to make adding an order reference mandatory when an employee places an order on Fabory.com. This way, the invoice and order align more accurately and efficiently. We can activate this option for you if desired.
-
Nearest Technical Service Center
- Several Fabory shops have been closed since November 1st. If you had a preferred shop saved as a favorite, you will now see the nearest TSC relative to that shop. Additionally, when placing an order in the webshop, the four TSC’s will be available as delivery options.
-
New payment method
- Customers in the Netherlands can now pay with an American Express card. Previously, we enabled PayPal as a payment option for customers in Spain. We continue to expand payment methods for our customers.
-
September 2024
- After the summer, we immediately picked up where we left off, improving your user experience on Fabory.com. This has led to enhancements such as an improved search bar and the ability to save your searches. Discover how you can benefit from these improvements.
-
New images
By uploading new images of fasteners, you now have a clearer view of the items you want to order. Features such as surface coating and material are more visible.
-
Saved search
- Do you frequently repeat the same search? That’s no longer necessary. You can now save searches, though you must be logged in to do so. You’ll find your saved searches in two locations: with one click in the search bar and in MyFabory under ‘Saved searches’.
- Do you frequently repeat the same search? That’s no longer necessary. You can now save searches, though you must be logged in to do so. You’ll find your saved searches in two locations: with one click in the search bar and in MyFabory under ‘Saved searches’.
-
Display of your Logic products
Do you use Fabory Logic in the workplace? If so, you will now find the items you purchase through this service in the 'My Logic products' catalog in MyFabory. Additionally, when browsing products in the webshop, you’ll now see a filter under ‘My Assortment’ called ‘My Logic products’. This filter helps you easily locate the products on Fabory.com that are currently on your shelves.
-
Clearer search bar
- The search bar now displays even more information. In addition to the image and product number, you can also see the product name. This provides a better overview and allows you to quickly see more details about the product you are searching for.
-
July 2024
- In July, we improved several visual aspects of the Fabory webshop. You can now see a preview of your searched product in the search bar and find relevant information for your industry faster through the new menu in the header.
-
Images in the search bar
When searching for a product via the search bar, you now see a visual preview of the product. This makes it easier for you to find and view the right product.
-
What else can Fabory do for you?
- Are you interested in what else Fabory can do for your company? You can now easily find this information in the webshop header under the new sections 'Industries', 'Services', and 'Assortment'. Here you can read exactly in which industries we are active with our expertise, which Fabory Logic solutions we offer, and what characterizes our extensive product range.
- Are you interested in what else Fabory can do for your company? You can now easily find this information in the webshop header under the new sections 'Industries', 'Services', and 'Assortment'. Here you can read exactly in which industries we are active with our expertise, which Fabory Logic solutions we offer, and what characterizes our extensive product range.
-
Remember filters in MyFabory Insights report
- We now automatically remember the filters you choose in your MyFabory Insights reports, even after logging out. This way, you do not have to repeatedly choose the filters to view the desired report.
-
ePDF added as order method
- Do you order your products via ePDF? From now on, you will also see this order method specified in your order overview in MyFabory.
- Do you order your products via ePDF? From now on, you will also see this order method specified in your order overview in MyFabory.
-
May 2024
- What can you expect from our efforts in May? This month, we improved your user experience on Fabory.com. We achieved this by enhancing search functions and enabling you to approve items directly after a merchandiser's visit. This and much more!
-
Expansion of search functionalities
- Thanks to an upgrade of FindTuner and Solr, you can now search for items on Fabory.com more easily. The upgrade introduces new functionalities to the search bar and keeps it up-to-date. For example, if you search for 'DIN 931 M4', we will automatically select M4 in the 'diameter' filter on the left side of the page.
-
Approval of items scanned by merchandiser
- It was already possible to view and approve an order after your employee placed it. Now, you can also approve an order with scanned items directly after a visit from a Fabory merchandiser. You will automatically receive an email requesting approval in MyFabory. Additionally, you can make adjustments to the order and add a reference.
-
With regard to laws and regulations
- Should it ever come to this: you can now delete your MyFabory account under 'Personal Information' in MyFabory. This is in compliance with regulations. The data linked to your customer number (such as orders) will be preserved. Only user details like the email address will be deleted from MyFabory.
-
Direct visibility of customer specific items
- Your customer specific articles will now automatically be made visible in the webshop. The webshop now contains over 39,000 customer specific articles that we specifically source for our customers.
-
Order processed in a few minutes
- Some orders experienced a slight delay in processing after payment was made via methods like iDeal, credit card, or Bancontact. These orders will now be processed within a few minutes.
-
April 2024
- Since April, you can view all orders within your organization, thanks to the accessibility of multiple customer numbers. We also made improvements in the area of service. Discover the new features that you can benefit from!
-
Switching between different customer numbers
- A frequently expressed wish from customers: Since this month you can easily switch between different customer numbers. The customer numbers are accessible from a single email address, allowing you to link multiple customer numbers to one account. This feature is particularly beneficial for those who work with different customer numbers across multiple layers within an organization.
- A frequently expressed wish from customers: Since this month you can easily switch between different customer numbers. The customer numbers are accessible from a single email address, allowing you to link multiple customer numbers to one account. This feature is particularly beneficial for those who work with different customer numbers across multiple layers within an organization.
-
Page speed
- When visiting our webshop, you will find the products you are looking for even faster. The page speed has been significantly improved. We are pleased that you can now browse through the various pages more quickly.
-
The correct phone number
- After logging into Fabory.com, you will now see the phone number of the team that is ready to assist you with any questions at both the top left and bottom left of the page. This way, you will directly reach the right place and reduce your waiting time.
- After logging into Fabory.com, you will now see the phone number of the team that is ready to assist you with any questions at both the top left and bottom left of the page. This way, you will directly reach the right place and reduce your waiting time.
-
Vyhledávání a výběr vylepšení
- Informace o produktu jsou stále úplnější. Do budoucna budeme přidávat fotografie produktů, pokud budou chybět, abyste si mohli lépe prohlédnout, co kupujete. Pokračujeme také ve vylepšování filtrů a v případě potřeby zařadíme nesprávně zařazené položky do správné skupiny.
-
Únor 2024
- V únoru jsme pracovali na zjednodušení registrace a plateb. Zajistili jsme také, abyste odpovědi na otázky našli ještě rychleji.
-
Rychlé odpovědi na vaše otázky
- Aktualizujeme stránku s nejčastějšími dotazy. Brzy zde najdete odpovědi na své otázky týkající se vytvoření účtu MyFabory, zadání objednávky, přístupu ke svým údajům a ještě rychlejšího používání aplikace Fabory.
-
Výběr požadované adresy pro doručení
- Při nové registraci na webu Fabory.com si zákazníci mohou zvolit požadovanou adresu pro doručení přímo. Ta se může lišit od adresy sídla společnosti. Jakmile jsou produkty v nákupním košíku, můžete si v případě potřeby zvolit požadovanou doručovací adresu během výběru způsobu dopravy.
- Při nové registraci na webu Fabory.com si zákazníci mohou zvolit požadovanou adresu pro doručení přímo. Ta se může lišit od adresy sídla společnosti. Jakmile jsou produkty v nákupním košíku, můžete si v případě potřeby zvolit požadovanou doručovací adresu během výběru způsobu dopravy.
-
Sloučení platebních karet
- Pro naše zákazníky v Belgii jsme sloučili platební metodu Bancontact s ostatními možnostmi platby kartou. Tím, že již nezobrazujeme možnost platit kartou Bancontact samostatně, již nerozlišujeme mezi různými platebními kartami.
- Pro naše zákazníky v Belgii jsme sloučili platební metodu Bancontact s ostatními možnostmi platby kartou. Tím, že již nezobrazujeme možnost platit kartou Bancontact samostatně, již nerozlišujeme mezi různými platebními kartami.
-
Oprava chyb v aplikaci MyFabory
- V přehledu faktur v aplikaci MyFabory potřebovali zákazníci pomoc při stahování některých faktur. Důvodem bylo, že tyto faktury měly být z tohoto přehledu vyloučeny. Tyto faktury se již nezobrazují.
- V části Informace o společnosti v aplikaci MyFabory nemohli zákazníci přidat dodací adresu; nefungovalo tlačítko "Uložit". To bylo nyní vyřešeno.
-
Leden 2024
- V lednu jsme se zaměřili na zlepšení informací o produktech v MyFabory a na stránkách produktů. Vyřešili jsme také chybu týkající se otevírání objednávek v MyFabory.
-
Prohlášení o shodě
- Potřebujete pro svou objednávku prohlášení o shodě pro spojovací materiál F2.1 podle normy ISO 16228? Od této chvíle si jej můžete stáhnout pomocí údajů o objednávce v aplikaci MyFabory. Tento dokument dokládá, že společnost Fabory dodala výrobky uvedené na dodacím listu potvrzením objednávky.
- Potřebujete pro svou objednávku prohlášení o shodě pro spojovací materiál F2.1 podle normy ISO 16228? Od této chvíle si jej můžete stáhnout pomocí údajů o objednávce v aplikaci MyFabory. Tento dokument dokládá, že společnost Fabory dodala výrobky uvedené na dodacím listu potvrzením objednávky.
-
Sdílený odkaz na nedávno zakoupené položky
- Rychlé vyhledání a snadné sdílení nedávno zakoupených položek pomocí přímého personalizovaného odkazu. Tento odkaz poskytuje katalog 40 nejčastěji zakoupených položek za posledních 12 měsíců. Naši zaměstnanci vám mohou tento odkaz zaslat přímo e-mailem a odkaz najdete v adresním řádku prohlížeče při návštěvě katalogu v aplikaci MyFabory.
-
Informace o produktech
- Od této chvíle můžete snadno získat další informace o našich produktech. Tyto informace jsou k dispozici na kartě "Ke stažení" na stránce produktu a získáte je kliknutím na "Stáhnout informace o produktu".
-
-
-
Generování čárových kódů
- Při generování čárových kódů skladu můžete použít i čísla položek! Dále již nemusíte před generováním čárového kódu odstraňovat tečky z čísla zboží Fabory.
- Při generování čárových kódů skladu můžete použít i čísla položek! Dále již nemusíte před generováním čárového kódu odstraňovat tečky z čísla zboží Fabory.
-
Opravena chyba při otevírání objednávky
- U některých zákazníků se při otevírání objednávky v aplikaci MyFabory vyskytla chyba, která jim znemožnila její zobrazení. Tento problém jsme pro vás vyřešili.
-
November 2023
- Welcome to Fabory's very first release notes. Recently, we improved navigation in MyFabory and decided to clearly distinguish between the delivery address and billing address in the order overview. Discover what this means and what else we have accomplished for you.
-
Improved navigation in MyFabory
You can now find your favorite and previously ordered products even faster with a click on the round heart icon.
-
Delivery and invoice address
Are you about to check out? From now on, you will see both the delivery address and the billing address in the order overview. The account administrator also sees both addresses under the company data in MyFabory. This way we avoid confusion.
-
Relevant articles
- Products that customers frequently order within one specific product group will automatically appear at the top of the Fabory webshop from now on.